Adobe Encore CS6 Asks For A Serial Number Current Adobe Cloud Subscription

 Today Adobe Encore refused to start, asking for a serial number. I am an Adobe CC subscriber, and I use Encore from time to time to author and burn discs.

I have an old Mac frozen on macOS Mojave, with Premiere Pro CS6, Media Encoder CS6 and Encore CS6 installed.

Adobe has removed Encore CS6 from CC. Adobe CC app does not offer CS6 as a choice in the older apps installs anymore. Encore is EOL and frozen. Some functionality has been removed (Dolby AC3 encoding.) But as a current CC subscriber, you can continue to use PP, AME and Encore CS6.

If like me you have them already installed on your system, you're good to go. If not, you might need to do some research to find stand alone CS6 installers on the web. Alas Adobe have removed their own links, and is making sure everything old is getting erased.

If Encore is asking for a Serial Number at startup, it's probably because you haven't used it in a while. But because you are a CC subscriber, you can still launch and use Encore as explained in this Creative Cow Forum entry here. Obviously it has to be on a compatible system. I haven't tried Encore on anything newer than Mojave.

How to do this is as follow:

• Launch Premiere Pro CC or any Adobe app. Go to Menu/Help and Sign out.
• Launch Premiere Pro CS6. It will ask you to Sign in via a web browser. Do so with your CC credentials. Adobe may request a second identification, and send you a code. Get it and enter your code.
• Premiere Pro CS6 will launch, let it fully open. Create a new project even just to make sure it works.
• Click on PPCS6 Menu/Help and make sure "Deactivate" is active and not greyed out.
• If it is greyed out, close and relaunch PPCS6. Check again.
• If it is still greyed out, quit and launch Premiere Pro CC this time, not PPCS6. Sign in if you are asked to. Quit PP CC.
• Launch PPCS6 one more time and check again Menu/Help, this time "Deactivate" should be active / not greyed out. That's the status you want.
• Now launch Encore CS6 and it should just open without asking for a serial number.

It might take you a while before it launches. It took me a good 30 minutes to get it to work, but it eventually did. Encore on my system is reasonably stable, and works as intended.

Happy BD / DVD authoring! ... Not for very long probably...

Adobe Encore, AUDIO_TS Folder Build ISO

Believe it or not I am still making DVDs with Encore in March of 2019.

One annoyance I encountered recently is that Encore does not make an empty AUDIO_TS folder when Building an iso file from the current project.

I know this has always been the case. Previously I did not make an iso directly, I created a DVD Folder, manually added a AUDIO_TS folder, and then used Toast to make the iso. Only I a not using Toast anymore. What to do?

Well I actually found a workaround:
1) Build the project as DVD Folder from Encore (Output=DVD Folder, Source/Create Using=Current Project.)
2) From the Finder add an empty AUDIO_TS folder to the newly created DVD Folder as usual.
3) Back to Encore! Select Source/Create Using=DVD Volume instead of Current Project. Select the newly created DVD Folder from the Finder.
4) Select Output=DVD Image instead of DVD Folder.
5) Build!

Voilà, new iso file that includes the empty AUDIO_TS, using only Encore.

Adobe Encore "Check Project Trims and/or Chapters Adjusted"

Cryptic Encore Check Project message: "check project trims and/or chapters adjusted".

This happened when I replaced an asset - by the way do not delete and then replace a video asset in the Timeline as all your chapters will disappear with it. The correct way to do it: select the asset in the list, then right click "Replace" and select the new asset. This way all the chaptering stays in place.

Now for some reasons my new asset was a tad shorter than the one it replaced, that's what generated the error. The last chapter was out of range. I trimmed the "ghost" end of the video track, Encore adjusted to the length of the new asset and deleted the "ghost" chapter. I just recreated a new end chapter and voilà! No more error message. Done.

Adobe Encore CS6 (basic BD screener) works fine on macOs Sierra 10.12.2

I just created a short BD screener with Encore CS6 on Sierra 10.12.2, everything worked, Preview worked fine.

I encoded m4v and AC3 with Media Encoder, imported the files into an Encore project.

Created a new Timeline, dragged files in, set First Play to Timeline/Chapter1 ("autoplay".)

The project checked OK, I built a Blu-ray image, it went through without hiccups.

Will burn with Toast and check the disc at a later time and report.

Adobe Encore Error 11 on BDR Build

Got this dreaded error today building the BD image in Adobe Encore:

Blu-ray Error: "internal error 11 (software internal error: ..\..\Private\GraphicsEncoders\PGProcessor.cpp, line 236)", Code: "11", Note: "subtitle set too close".

The fix is to make sure subtitles have 5 frames or more space between them.  Darn, I thought the belgium sub people had that covered...   Back to Annotation Edit.

Reinhard explained it to me in an email:
Set Gaps to at least 5 frames in "General Preferences".
Use the "Fix gaps" or "Fix gaps end" function for all selected subtitles.
And... It's working! Thank you Reinhard!

- By the way, I like to add a dummy sub entry at the beginning of each reel. That helps with merging tracks and making sure subs are keeping sync - peace of mind if u will. BUT I need to remember to trash them dummies before building. So 5 reels = 5 dummies to delete.

Adobe Encore Specify Link

In Adobe Encore, to select which audio track gets played, right-click on the Menu Button, Specify Link.  Select the Audio and Subtitle track targets from the drop-down menus.