Thursday, January 13, 2022

Adobe Creative Cloud App And Creative Cloud Web Do Not Show The Same Things, Why?

 If there is something I utterly dislike with software and SaaS UI and behavior, it's inconsistency. Adobe and Avid are champions of inconsistency.

Why Adobe do I have different things showing in my Creative Cloud App and on my Creative Cloud Web?

The CC subscription comes with 100GB of Cloud storage, great. This is what it looks like in the CC App (on Mac):

If you try to upload some media file from your computer to your storage on CC App, you get an error:
OK, so if you can only upload PSD AI or XD files to your CC storage, what's the point of this storage?

Well in fact you can upload any kind of file to your CC storage, only YOU CANNOT DO IT VIA CC APP. Instead you have to do it from CC Web. Why Adobe? WHY?

This is now what my Cloud Storage looks like on CC Web:

See how Your Files now contains 4 sub categories / tabs? These are generated automatically by Adobe by the way, I didn't make them.

So now we have: "Cloud Documents", "Published", "Synced Files" and "Mobile Creations". Much different from what we have in CC App, which is... Nothing.

THIS IS VERY CONFUSING ADOBE!

Now let's have a look at what's inside Synced Files:
Bingo! This is where the media files are, and this is where, using CC Web, (or your Local CC Folder), you can upload ANY file to your CC Cloud Storage, including any type of media.

It's also synced to your Local CC Files folder, which looks like this on my Mac:
So dropping files inside this local folder (and whatever folder/subfolder organisation you maintain here) will ripple into your Cloud Storage / CC Web and vice versa. Fine we are used to this.



But why are they not showing anywhere in CC App???!!! Why is the CC App NOT CAPABLE of displaying all folders and files and dos not allow uploading any and all kind of file including media?

Why name "Your Files" in CC App what in reality is only some "Your Cloud Documents"? When "Your Files" in CC Web correctly describes all my files.

It's inconsistent and it's confusing and I don't like it. Please fix this Adobe.

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