Thursday, January 28, 2016

Blackmagic Design Desktop Video 10.5.4 on Mac OSX 10.10.5 keeps crashing FCPX 10.2.2

It's becoming annoying, BMD Desktop Video 10.5.4 crashes FCPX at every occasion - like dragging a clip across the Timeline.
I've had it, I've retrograded to 10.5.3, and the rest of the day has been fine, no crash.

I was on Desktop Video 10.5 before and it was stable. This machine has a DeckLink Mini Monitor PCie.  I will stay on 10.5.3 and wait for the next iteration after 4.
I'm not alone: http://forum.blackmagicdesign.com/viewtopic.php?f=3&t=44128

--- Update
DV 10.5.3 is also unstable, although less than 4.  I'm back to 10.5.

--- Update
DV 10.5 is working fine, no crash so far.

What is your experience with 10.5.4? Stable? Unstable?

Tuesday, January 12, 2016

Adobe Illustrator CC 2015 stuck in Diagnostic Mode - Finally free!

What's going on?
I started Illustrator  CC2015 this morning and it crashed and since then it is stuck in Diagnostic mode. Three days ago it worked fine for hours on end.  Nothing has changed on my end, same everything. This is crazy?!!!  I get this stupid message:
I click on Yes, and then it is STUCK, at Test 11, then Test 12, Test whatever checking Fonts according to the dialog.
But it never gets pass the damn test, never starts. In the activity monitor it shows AI not responding and using 100% CPU.
CC 2015 Photoshop starts, Premiere, Audition, AME, After Effects all start.  But not Illustrator !  Got rid of Fonts caches, repaired permission, started in Safe Mode, no go.
https://forums.adobe.com/thread/1895090?start=0&tstart=0

---- SOLUTION  ----
All right, I got onto the Chat with Adobe Support ("Contact Us")
https://helpx.adobe.com/support.html?promoid=KLXNA#/product/illustrator

We went through resetting Preferences:
/User/Library/Preferences
Rename "Adobe Illustrator 19 Settings" to "Adobe Illustrator 19 Settings-OLD"
/User/Library/Application Support/Adobe
Rename "Adobe Illustrator 19" to "Adobe Illustrator 19-OLD"
Launch Illustrator.  All right!  Out of the Diagnostic mode at last!  Thanks!  Back to work.

I guess that was also in this thread:
https://forums.adobe.com/thread/1895090
Also this as reference:
https://helpx.adobe.com/illustrator/using/setting-preferences.html

Thursday, January 7, 2016

"Inactive" Waves AU Plug-ins cripple FCPX with constantly popping message window

I need to work on a project started a while ago, and to do so I am loading an old FCPX Library.  Back then I used a couple of Waves plug-ins to finalize the project.
The computer I'm using today does not have the Waves license activated and FCPX constantly pops a window with the message:
 (imagine... X 100)

Plug-in # does not have a license. Please check that you have a valid license, then click "Rescan Licenses".   To continue without Plug-in #, click "Skip".

Well man, I'm clicking "Skip" like a madman, but the creeping message keeps coming back, and back and back and back and back and back and back and back and back and back and back and back and back.  What the hell is this?????

OK so after clicking XXX times on "Skip" (OK hold ESC instead to go through this ordeal faster)  I finally get to select my clips and from here I should be able to DELETE the freaking Plug-ins from the Inspector... Yes!
NOT without having to click "Skip" another hundred times... Oh lord... I see what it's doing, I have a hundred clips that have the plug-in added, so it's popping the damn window for EACH instance of the Plug-in... Lovely.

Popping ONCE would be enough don't you think Waves? You are disabling the Plug-ins anyway, so what's the use of constantly popping a message window?  I get it, the license is not activated on this machine, yes I want to Skip, do I have to say it a hundred of times?

Enough already!  Please fix this behavior that's jacking up our blood pressure. Thanks.

Wednesday, January 6, 2016

Avid Media Composer 8.4.5 ... License snafu. Really Avid? Really?

Dowloaded AMC 8.4.5 installer just fine, no lost connection this time, but when I try to launch the app, I get the message: "This Software was released past your contract expiration date (1/12/15) Please go to Avid Support Website for more details."
Really AVID?  Really?

Update:
Allright, after a couple of hours on and off the phone with Avid Cust Rep, we fixed the App Manager wrong date, good, now it's the same as my Master Account, cool.  On the other hand, no go on launching MC 8.4.5.  Same message... Really?

They got me a temporary license, since mine can't work at the moment and is being "investigated" by Avid.  Whoa!  Sounds like a noir movie.

I should get my license working again in a day or two.  We'll see.

Can't download Avid Media Composer 8.4.4 - "Network connection Lost"

Trying to download AMC 8.4.4 just like the previous two installers, but this time I get the crippling "Network connection Lost" message and I cannot download the damn disk image.

Tried the first day, could not do it, try the second day, could not do it, tried the third day, same old.

--- Update: Finally made it happen, after waiting for a few days, still had to go through several attempts, over the course of several hours, having to re-start the download that still got interrupted three or four times, but it went though at last.  All is good.