My uploads to Frameio sometimes get stuck to some 88%-94% never to reach 100%, nothing moves.
When this happens, I noticed that if I click the Pause (||) and then the Play (>) buttons situated on the left of the video placeholder when you hover over with the mouse, it seems to trigger something and the upload resumes and finishes - it backtracks to 80%-90% usually and then goes to 100% from there.
Not sure why this happens in the first place, in any case this beats having to start again a complete upload from the beginning. Do not click the Stop button (X) on the right of the video, else game over...
Showing posts with label Frameio. Show all posts
Showing posts with label Frameio. Show all posts
Monday, April 18, 2016
Wednesday, April 13, 2016
How to fix a problem installing Frameio extension for Premiere Pro CC2015
Update:
There is a new installer from Frameio:
----------
Original post:
I was trying to install the Frame.io Extension for Premiere Pro only to find out that Window/Extensions was greyed out in Premiere.
After running the Frame.io installer a couple of times, no luck. Window/Extensions stayed greyed out:
Obviously something was missing.
So I then went to Window/Browse Add-ons, which started a Safari page with Adobe Add-ons on it --- and... No Frame.io add-on there, but I got the Wipster Review Panel add-on for PP.
That synced fine to my CC and then appeared in PP under Window/Extensions - not greyed out anymore! Cool, great... Except Frame.io still did not show under Window/Extensions.
Somehow it looked like the Installer was not installing, so I searched for Frameio on my HD and under User/Library/Application Support I found a Frameio folder with a PremiereInstaller folder in it, and inside this folder was a install.txt with the following:
2016-04-13 18:08:52.625 Frame.io Premiere Installer[1870:197477] Launched installer
2016-04-13 18:08:55.105 Frame.io Premiere Installer[1870:197477] SUCCESS download json
2016-04-13 18:09:03.201 Frame.io Premiere Installer[1870:197477] SUCCESS download zxp
2016-04-13 18:09:03.201 Frame.io Premiere Installer[1870:197477] FAILED setting permissions for /Library/Application Support/Adobe/CEP
All right, we're getting somewhere, I then looked into /Library/Application Support/Adobe/CEP/extensions and found out that the Wipster "widget" was in there:
I also noticed that permissions for the Adobe folder looked OK, on the other end, the permissions for the CEP and extension folders looked funky:
Notice the "Fetching..." in the extension folder permissions? To straighten this up, I went to the Adobe folder info and "Apply to enclosed items" the same permissions, and this fixed the "Fetching..." oddity, to "system".
I installed the Frameio for Premiere again, and this time it appeared in the extensions folder:
And this ultimately fixed the problem, now Frameio extension shows as it should under Window/Extensions:
There is a new installer from Frameio:
It came to our attention that some Windows users and some Mac OS X users running 10.10.x were having trouble with the installation. We've since fixed the issue so you should be able to download again. Please grab the new installer below.
If you're still having trouble please shoot me a message. Im happy to help!
Best,
Thomas, Frame.io Integrations Engineer----------
Original post:
I was trying to install the Frame.io Extension for Premiere Pro only to find out that Window/Extensions was greyed out in Premiere.
After running the Frame.io installer a couple of times, no luck. Window/Extensions stayed greyed out:
So I then went to Window/Browse Add-ons, which started a Safari page with Adobe Add-ons on it --- and... No Frame.io add-on there, but I got the Wipster Review Panel add-on for PP.
That synced fine to my CC and then appeared in PP under Window/Extensions - not greyed out anymore! Cool, great... Except Frame.io still did not show under Window/Extensions.
Somehow it looked like the Installer was not installing, so I searched for Frameio on my HD and under User/Library/Application Support I found a Frameio folder with a PremiereInstaller folder in it, and inside this folder was a install.txt with the following:
2016-04-13 18:08:52.625 Frame.io Premiere Installer[1870:197477] Launched installer
2016-04-13 18:08:55.105 Frame.io Premiere Installer[1870:197477] SUCCESS download json
2016-04-13 18:09:03.201 Frame.io Premiere Installer[1870:197477] SUCCESS download zxp
2016-04-13 18:09:03.201 Frame.io Premiere Installer[1870:197477] FAILED setting permissions for /Library/Application Support/Adobe/CEP
All right, we're getting somewhere, I then looked into /Library/Application Support/Adobe/CEP/extensions and found out that the Wipster "widget" was in there:
I also noticed that permissions for the Adobe folder looked OK, on the other end, the permissions for the CEP and extension folders looked funky:
Notice the "Fetching..." in the extension folder permissions? To straighten this up, I went to the Adobe folder info and "Apply to enclosed items" the same permissions, and this fixed the "Fetching..." oddity, to "system".
I installed the Frameio for Premiere again, and this time it appeared in the extensions folder:
And this ultimately fixed the problem, now Frameio extension shows as it should under Window/Extensions:
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